Showcase

Dalkeith Laboratories Limited

Testimonial

“Prior to WHYTEC involvement at our offices the IT was a little hit and miss. We now have a sound infrastructure supporting our business processes and my need to be in touch when mobile. The personal and competent attention supplied by WHYTEC has been invaluable over the years.  I would recommend their services to similar SME’s” – Peter Cox MD.

Profile

Dalkeith Laboratories are a pharmaceutical manufacturer and wholesaler based in Woburn Bedforshire, they also have a warehouse in Honley West Yorkshire. Employing around 15 staff between the Woburn and Honley addresses they require office facilities for the usual business activities plus efficient communications between the office and remote warehouse. The directors and sales staff require remote mail and desktop access.

Services provided

Whytec has technically managed all aspects of IT at this site for the last 7 years. The existing and unstable peer-to-peer network was replaced with a Microsoft Small Business Server and workstations. All email addresses were unified with transitions managed seamlessly. Remote and mobile email access is achieved through secure connections with the Dalkeith server.

A small bespoke application has been researched and implemented to help manage pharmaceutical stock levels and movements. The majority of functions are geared to the primary user however the Director can take a quick snapshot and refer to stock level and movements on his laptop. This together with Blackberry integration with the Exchange Server keeps the Director in very close contact with his office when required.

Support and other remote access requirements are managed through VNC over broadband connections which are also supplied by Whytec (we are resellers for a leading connectivity and hosting company).